I paid attention to how reports and analytics worked in each free online form builder I tested. There's no use in gathering data if you can't understand it. What kinds of information can you ask from your users? How do those fields work in practice? I kept my eye on the variety of question types as well as the logic available.

When designing a survey, you need to stay on brand, so I was looking for pleasing one-click themes and powerful design controls.

The best form builders have simple menus and user interfaces, clear instructions, and an overall intuitive experience.ĭesign and templates. If there are some limitations, they should be compensated by other features on offer, so you can create a survey for your specific use case.Įase of use. The more the word 'unlimited' appears for forms, submissions, and questions, the better. While I was testing each free online survey maker, here's what I was looking for:įree plan features. More advanced solutions let you improve the look and feel of your forms, analyze your results, and add useful features such as skip logic, payment support, or access restrictions. Most free survey apps and form builders will let you create a form or survey with basic input fields and show you the submissions, so you can sift through the data. Others offer jaw-dropping feature sets, with an equally face-cramping price tag. Some are outdated platforms with confusing interfaces, as if the '90s never left the building. There's a small sea of form and survey software out there, and not all of it is built the same. For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog. We're never paid for placement in our articles from any app or for links to any site-we value the trust readers put in us to offer authentic evaluations of the categories and apps we review. We spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category. All of our best apps roundups are written by humans who've spent much of their careers using, testing, and writing about software.

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